ILALI
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Safeguarding

At ILALI, child safety is our absolute priority. We are committed to creating a safe environment for all children engaging with activities on our platform.

Need to report a concern?

If a child is in immediate danger, contact emergency services (10111) first. For safeguarding concerns related to activities on our platform, use one of the channels below.

Our Safeguarding Principles

Child-First Approach

Every decision prioritizes the safety and wellbeing of children above all else.

Vetted Providers

All providers undergo NRSO/NCPR background checks and safety training before listing.

Clear Policies

Transparent safeguarding policies that all providers must acknowledge and follow.

Supportive Response

Trained staff to handle concerns with sensitivity and appropriate urgency.

How to Report a Concern

Emergency Line

Urgent

For immediate child safety concerns

0800 055 555
Available 24/7

Email Report

For non-urgent safeguarding concerns

safeguarding@arts4youth.co.za
Response within 24 hours

In-App Report

Report directly through the platform

Report a concern
Secure and confidential

Provider Responsibilities

All providers on ILALI must:

  • Complete NRSO/NCPR background checks for all staff working with children
  • Acknowledge and adhere to our Code of Conduct
  • Maintain appropriate supervision ratios during activities
  • Report any safeguarding concerns immediately

Working with ASSITEJ SA

ILALI partners with ASSITEJ SA (Association of Small and Independent Theatre and Entertainment for Young People) to uphold the highest standards in child safety for arts and cultural activities. Our safeguarding framework is reviewed annually in consultation with child protection experts.